Privacy Policy

Effective Date: May 12, 2025

Your privacy is paramount to us at Shaurya Infosoft Pvt. Ltd. This policy outlines how we handle your data while you use Ludo Freak.

Information We Collect

  • Personal Information: Name, email, phone number, date of birth.
  • Financial Data: Payment details processed via third-party gateways (we do not store sensitive card information).
  • Gameplay Data: Match history, game statistics.
  • Device Information: IP address, device ID, and location data.

How We Use Your Information

  • To process secure transactions and manage accounts.
  • To provide customer support and resolve issues.
  • To personalize and enhance the gameplay experience.
  • To comply with legal obligations and regulatory frameworks.

Data Security Measures

  • Industry-leading 256-bit encryption for transactions.
  • Multi-factor authentication (MFA) for account protection.
  • Regular third-party security audits.
  • Secure servers compliant with Apple App Store, Google Play, and PCI-DSS standards.

Data Sharing and Retention

  • We do not sell or rent your personal data.
  • Data may be shared with law enforcement if required.
  • Retention is limited to what is necessary for compliance and service delivery.

Third-Party Services

  • Payments are processed via secure, PCI-DSS compliant gateways.
  • The app may include third-party services adhering to Apple and Google privacy guidelines.

Your Rights

You can request data access, correction, or deletion by contacting [email protected].

Policy Updates

We may periodically update this policy. Continued use of Ludo Freak constitutes acceptance of any changes.

For questions or concerns regarding your privacy, contact [email protected].